Management decisions and ethics Essay Example | Topics and Well Written Essays - 1500 words

Management decisions and ethics - Essay Example The company’s responsibility to the environment also has stayed undeterred over the years. Being a steward of our natural resources, the company has been and will continue being committed to environmental sustainability to ensure that our home is protected and taken care of (Korhonen 25-39). It has always been our commitment to leave a positive impact on the environment our mining operations takes place. This environment includes the people or the community with which we interact. The people around us have for a long time been employed in the company and their families and the community enjoying the company’s contribution in healthcare and education. By striving to do what is right always, Massey Energy has always been venturing into deals that bring aboard personnel and equipment that are supportive in attaining the vision of protecting the workers and the environment. These activities among others are based on the long-held principle by the company of maintaining focus on the fundamentals of the mining activities while still making sure that these activities are within the sound ethical and legal business practices. Our safety strategy popularly known as â€Å"S-1† (safety first) instills in the company a culture of safety. This strategy has brought into play a well-developed process that involves training, mentoring and monitoring risk reduction and innovation. Through a regular and comprehensive assessment of the safety situation, the company has been in a position to ensure a stable and safe workforce. Currently, the corporate culture of the company is based on the priorities of safety, ethics and excellence, having treasured the people for the last fifty years. First, the company has always sought to be the employer of choice in the region. By considering the workers as an integral part of the company, we choose to refer to them as â€Å"members." We also ensure that we

Action Plan Assignment Example | Topics and Well Written Essays - 2250 words

Action Plan - Assignment Example This feedback is gathered by healthcare organisations in rigorous and systematic fashion. The information obtained is accurately made to improve on the complaints that are raised (Cabana, 2004). The study will, therefore, provide analysis and a discussion of the data provided to measure the clinical care outcome anomalies. As a result, it will provide a proposal for all the possible causes and formulate an action plan that will address these gaps. The main objective of a patient experience feedback is to deploy patient stories to boost health services. These services are therefore designed in such a way that they ensure that patients receive the best quality care. As a result, the services are focussed on the needs of the patients in opposition to the preferences and needs of the health service provider (Jha, Orav, Zheng, 2008). At the end of the day, the mode of delivery is improved in such a manner that it ultimately enhances the patient experience. Methods such as the reduction of patient delays in service queues, the flow and quality of health services and improvement in access to important fields of the health services are used just to name a few (Berwick, 2009). Patients are interviewed to obtain the much-required information directly. Some companies deploy satisfaction surveys that have obtained much fame in the past decade (Rathert, Huddleston and Pak, 2011). Programs such as partnering with patients are developed on a daily basis to assist clinicians who are led by a motive to provide excellent healthcare to their patients. This model does pay attention to the relationships that clinicians develop with their patients, and those that carers develop with families as they are all partners in a health service delivery system (Coulter, 2011). Patient experience is recognised as a member of the pillars supporting quality in health care. Its compatriots include patient safety and clinical effectiveness.